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Welcome, News & Updates
Come and meet the Community team as well as other members! Keep an eye on this board for the latest announcements on what's happening at E.ON Next! -
Sustainable Future
Come and share changes we can make, options we have and green solutions and together we can build a picture of what a sustainable, no carbon future looks like. -
Help & Support
Have a problem? Post here and a community member will be happy to help you. -
Get Involved
A space for you to give us your feedback, start a conversation and for Community Comrades.
- Older Activity
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@Cathy37 A B3 battery message indicates that the internal battery is on it's last legs, which usually means about a month or two before the meter... see more
- 20 Minutes Ago
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In the past few weeks a code B3 has appeared on my gas meter. A search of Google suggests this could indicate that the internal battery in the gas... see more
- 43 Minutes Ago
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Wednesday 25th September Good Afternoon Community Members I hope everyone has had a lovely morning 😊 I am just dropping by to give a big... see more
- 2 Hours Ago
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We have just been sent a bill for gas of £3777. 71 on an empty house. this amount exceeds the gas bills we have received on 2 other occupied houses... see more
- 3 Hours Ago
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Just out of interest, EDF overestimated my final reading when I left them (gas), and I got no bill from Eon Next for 2 months, then a bill arrived... see more
- 11 Hours Ago
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@thedavecollins That's good news, and I hope they get it sorted very quickly for you. 👍 see more
- 21 Hours Ago
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@Sheilawrigley I’m guessing that you think the forum is the same as customer services, but it isn’t. We can listen to your story and usually... see more
- 22 Hours Ago
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Hi - and thanks for chasing this up! I did get an email - waiting to hear back with a date. Thanks again! see more
- 22 Hours Ago
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@thedavecollins Hey, We're not ignoring you, we just noticed that you were in good hands with @theunknowntech 😃 I just wanted to check in and... see more
- 22 Hours Ago
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Refund & Meter reading. Wish to leave account in credit. Also you advised smart meter no working. Meter has been working you last took readings on... see more
- 23 Hours Ago
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Good Afternoon Community I hope everyone is having a great week so far? Hello and welcome to our newest members @juliehinchen @doyleka... see more
- 1 Day Ago
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It can take a few weeks for everything to sync back up. However, if a reading was sent to both suppliers on the same day and it precisely matches on... see more
- 1 Day Ago
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hmmm...... 😐 I submitted them to the new supplier as it said they handle everything. OK I just looked at my e.on account and it shows a meter read... see more
- 1 Day Ago
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@cambsguy If you submitted meter readings on the day of the changeover to both the old and new suppliers, everything will come out in the wash... see more
- 1 Day Ago
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Hello, I Just recently switched my energy supply away from E.ON. This switch took place on Sat 21st September. I paid by variable DD, will e.on be... see more
- 1 Day Ago
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@retrotecchie thanks for your advice. We are already on the same rate for day & night so its not the end of the world if it stay the same as before.... see more
- 1 Day Ago
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Buy an EV charger plus tariff and earn 8,000 free miles As you all know, we like to keep everyone up to date with what's going on in the world in... see more
- 2 Days Ago
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If you made a DIY solution work, then you might be better off with that than trying to get any sense out of E.On Next. The lights flashing... see more
- 2 Days Ago
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After chasing for an update, i've apparently hit a dead end. Eon Next customer services have no published process (certainly to my call handler) for... see more
- 2 Days Ago
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@thedavecollins I hope it all goes well, and gets sorted very soon.😃 see more
- 2 Days Ago
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Thank you. Only 15 mins in the queue 😀 The guy I spoke to (nice guy BTW) said the team would try to fix remotely, but confirmed that he couldn't as... see more
- 2 Days Ago
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The quickest way will be to phone them on: 0808 501 5200. They're open 9 a.m to 5 p.m Monday to Thursday, and 9 a.m to 4 p.m on Fridays. You'll... see more
- 2 Days Ago
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@WizzyWigg If you submit the reading on the 1st October, you will be billed to 30 September. So better to wait until later on the 1st and get a... see more
- 2 Days Ago
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@andyelcomb You have a dual rate meter. They will replace it with a dual rate meter. This is to do with the Supply Number (MPAN) which means that... see more
- 2 Days Ago
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Good morning Community 👋 Exciting start to the week as we welcome our newest members @jaychelliah @ThomasMar @leeann2603 @uslanasaw... see more
- 2 Days Ago
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Thanks both of you. And wonderful! Any idea how to contact Eon Next? see more
- 2 Days Ago
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That's Brexit for you. The reason is because while we were in the EU, the battery safety regulations permitted meter engineers to carry spare meter... see more
- 2 Days Ago
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@thedavecollins This definitely sounds like a dead battery. It happened with mine a few years ago when NPower were still my supplier. They... see more
- 2 Days Ago
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Sounds like a dead battery maybe? Please post photos of the meter and I'll see what I can suggest. see more
- 2 Days Ago
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@Mailman Of course silly me. I'll pop into the garage and power up the time machine. 😂😂 see more
- 2 Days Ago
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Good morning all, Got round to asking Customer Services about changing to single rate at same time as having a smart meter installed. ... see more
- 2 Days Ago
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Just realised that my Gas smart meter hasn't sent data since the end of August. I followed the instructions to getting reconnected, but couldn't... see more
- 2 Days Ago
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Which agrees with @meldrewreborn Just after Midnight = early hours of 1st October 😁👍 see more
- 2 Days Ago
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Morning @meldrewreborn you could well be right. I was just going off @Mailman 's info. 🕵🌞... see more
- 2 Days Ago
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@WizzyWigg Agreed, but 1 October is better as they just estimate the extra day I think. see more
- 2 Days Ago
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Cornwall Insight has an article on it's website which makes interesting reading. Market experts consider grid connections to be biggest barrier to... see more
- 2 Days Ago
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Yes it's that time of the year. Anyone with either old fashioned or non smart meters (including dumb smart meters) and on standard variable tariffs... see more
- 2 Days Ago
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I picked up on this as well earlier today. This Clean Heat Market Mechanism (CHMM) would set a number of heat pumps suppliers must sell as a... see more
- 2 Days Ago
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