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Welcome, News & Updates
Come and meet the Community team as well as other members! Keep an eye on this board for the latest announcements on what's happening at E.ON Next! -
Sustainable Future
Come and share changes we can make, options we have and green solutions and together we can build a picture of what a sustainable, no carbon future looks like. -
Help & Support
Have a problem? Post here and a community member will be happy to help you. -
Get Involved
A space for you to give us your feedback, start a conversation and for Community Comrades.
- Older Activity
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@meldrewreborn When I joined OVO in 2009, they paid 3% on credit balances as did Igloo before they went bust. Apparently the energy companies... see more
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@kenthepanda Good for you. I take a perverse pleasure in making complaints, I’ve 3 ongoing at the moment. And I think it’s important for... see more
- 2 Hours Ago
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Thank you Lee. I have sent you a DM with my account details as requested. Could you please confirm when you have received it? see more
- 2 Hours Ago
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@Andy65 If the EAC is a fundamental part of the setting of fixed monthly Direct Debits for customers, then it should at least be intelligible and... see more
- 2 Hours Ago
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Thanks for info, I've been away on hols so will be chasing this up tomorrow which is the 8 week period that I have to allow them to sort it. I... see more
- 3 Hours Ago
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I don't think that you'll ever get an explanation @meldrewreborn, at least not one that makes any logical sense. I usually don't look at my EAC... see more
- 4 Hours Ago
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Navigating transportation to and from airports can often be stressful, but a reliable taxi service can simplify the journey. This guide provides an... see more
- 4 Hours Ago
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@CharlotteEv its the liability of your supplier to pay for a meter exchange, if they consider it necessary - which can take some cogent arguments... see more
- 14 Hours Ago
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@geoffers that could explain it, we have been in the house 6 years now and it was in when we moved in. Would it be us that would have to pay for a... see more
- 15 Hours Ago
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@meldrewreborn I have taken some meter readings this evening before and after we cooked dinner. Both figures on the meter have gone up. I will take... see more
- 15 Hours Ago
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@Deb333 I've just found that there was an error however we're honoring the incentive etc. The offer for you could be valid until 31/12/24 providing... see more
- 17 Hours Ago
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It's October people! Where has this year gone? Welcome to all our new members @Tfhaich @Debbiemartinsmith @Drew555 @DML @Kha1184 @Gillwieringa... see more
- 17 Hours Ago
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@Deb333 Hey There was an incentive running for smart and referring a friend. Can I ask when you took the screen shot? I removed the... see more
- 17 Hours Ago
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@meldrewreborn Although my usage has plateaued over the past 2 years the EAC numbers for my own household continue to be above my calculated... see more
- 18 Hours Ago
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Just to confuse the issue even more - your L&G E470 meter doesn't look like mine - L&G unfortunately seemed to have a policy of keeping the same E470... see more
- 19 Hours Ago
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My electricity consumption dropped markedly when I replaced my freezer nearly 2 years ago. My EAC has dropped gradually over time, except when it... see more
- 19 Hours Ago
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@CharlotteEv You are reading correctly, and your calculated figure for rate 2 is apparently correct. Whether rate 1 is daytime or night time is a... see more
- 20 Hours Ago
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Sorry don't know - I presume you've clicked on "refresh data" otherwise I can't see any other method. Glowmarkt help desk are very good if... see more
- 21 Hours Ago
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@geoffers how do you get the first data read date to change? Mine is only saying September when I first got the Bright app? see more
- 21 Hours Ago
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@CharlotteEv - if you've registered with Bright, you can download the actual ½ hourly data readings from the meter for the last 13 months from... see more
- 22 Hours Ago
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Afternoon @krystalkerr I'm going to tag in @Lee_EONNext who replied to your original thread and ask him to look at your latest post.... see more
- 22 Hours Ago
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I don't think the Bright app would be wrong - they just pull the ½ hourly data directly from the meter, which is what EOn (or any other of the... see more
- 22 Hours Ago
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@CharlotteEv Its easy enough to check whether rate one is daytime or nightime (there's no consistency) by observing when it increments. The total... see more
- 23 Hours Ago
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I'm not using the app I'm actually on the website. It allows me to log in then after looking at two accounts kicks me off and I can't log back in for... see more
- 23 Hours Ago
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@Mailman I got these from the actual meter. The smart meter readings on the statements are what I am querying as they seem massively off. We have... see more
- 23 Hours Ago
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Hello Nang! Welcome to the Community! I hope that your new move is going as well as can be! I've updated your post so your data is safe. Although... see more
- 23 Hours Ago
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@geoffers thanks for clarifying this. That's correct we don't have an IHD we didn't even know we had a smart meter until we got the EV, before that... see more
- 23 Hours Ago
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@Deb333 The screen shot is from yesterday are you able to still see it today? If it is still there it might be an idea to post a... see more
- 23 Hours Ago
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@CharlotteEv I've had another look at what you posted originally. When you say 'I have checked my actual readings' (for both the March 17th... see more
- 1 Day Ago
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@CharlotteEv I've also got the Landis+Gyr E470 meter which only shows one tariff rate - the rate on the meter isn't used for billing purposes, just... see more
- 1 Day Ago
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@meldrewreborn thank you for your reply. I would appreciate if you could tell me if I am reading the meter correctly and if not please tell me how. I... see more
- 1 Day Ago
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@Andy65 thanks for your reply, I don't have an IHD so have only been reading from the meter. I was using the first figure that shows on the meter.... see more
- 1 Day Ago
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@geoffers thank you for your reply, the person I was emailing stated I could get my data from Loop app but then said they couldn't use third party... see more
- 1 Day Ago
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Hello, On the meter readings page of my online bill there is an advert offering a £50 payment for having a smart meter installed. Big orange button... see more
- 1 Day Ago
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The meter itself always records the time of use in UTC time (ie GMT), so when you download the meter data from bright/glowmarkt.com it has the UTC... see more
- 1 Day Ago
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Indeed they do. My baseline overnight 8h usage (without an EV) is usually about 0.5-0.6 kWh which means that for my 2 person pensioner household (at... see more
- 1 Day Ago
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While the EV usage will be the dominant usage at night , other household appliances will also use power. I suspect the OP is not reading the... see more
- 1 Day Ago
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