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Welcome, News & Updates
Come and meet the Community team as well as other members! Keep an eye on this board for the latest announcements on what's happening at E.ON Next! -
Sustainable Future
Come and share changes we can make, options we have and green solutions and together we can build a picture of what a sustainable, no carbon future looks like. -
Help & Support
Have a problem? Post here and a community member will be happy to help you. -
Get Involved
A space for you to give us your feedback, start a conversation and for Community Comrades.
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Hello, I've heard plenty of rumours that you can apply for payments via direct debt. Just wondered how you do this as currently online setup for... see more
- 1 Minute Ago
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Hello, I've heard plenty of rumours that you can apply for payments via direct debt. Just wondered how you do this as currently online setup for... see more
- 10 Minutes Ago
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@WizzyWigg i used emails to complain to O2. I got automatic acknowledgments but no action. So I’ll use email but if no action is forthcoming... see more
- 46 Minutes Ago
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@ArturD contact the supplier you wanted to leave and cancel the switch. This may be urgent - the window can be just a few days. see more
- 50 Minutes Ago
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Afternoon @MartynCooper A few things to try. 1. If you are using a VPN, try logging in with it switched off. 2. Ensure your email you log in with... see more
- 1 Hour Ago
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Hi I have change my supplierfrom E.ON Next to EDF Energy But I have cancel my transfer My question is : How I can return to my previous supplier see more
- 2 Hours Ago
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@HelenaP_EONNext having alot of trouble trying to log onto the app to provide my meter reads, requested email to reset password but not received... see more
- 2 Hours Ago
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Afternoon Community 👋 Happy Friday! Let's give a huge Community Welcome to our newest members @Shangtong @BCB @Catriona7 @Space @Murat69 @ChrisF... see more
- 6 Hours Ago
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It's probably why you and me tend to use emails 😉. Sometimes take a little longer but I've always found they produce the necessary result. see more
- 7 Hours Ago
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I’ve often thought that a brains trust of the top contributors could solve all of these problems very quickly! I suspect that we’d... see more
- 7 Hours Ago
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@meldrewreborn @WizzyWigg - the thing that strikes me compared to other customer service centers is that EOn don't apply a ticket number to calls, so... see more
- 7 Hours Ago
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Morning @meldrewreborn Spot on 👍. Though I can remember you saying to me in one of my first threads, "How dare you have the temerity to suggest a... see more
- 8 Hours Ago
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It amazes me how many apparently “simple” issues cannot be promptly resolved by the energy specialists. And with no explanation of what underlying... see more
- 8 Hours Ago
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@w87906965 - How did you make your original application? .... by phone or email? If you already have smart meters and you are happy that the EV... see more
- 11 Hours Ago
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@geoffers I'm gonna call them today. If no solution over the phone, I'll switch. This is absurd. see more
- 11 Hours Ago
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@w87906965 It seems like expecting returned calls from EOn is like waiting for 🐖🐖2🪰... I applied for my EV switch by email; received an instant... see more
- 11 Hours Ago
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I applied to switch to EV tarriff 5 weeks ago, contact customer service many times. Every time same answer, somebody will call me in 2 working days,... see more
- 12 Hours Ago
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As I’m not a fan of dual fuel deals, and I’m still hoping that better deals will materialise eventually, I don’t really care whether I get one bill... see more
- 1 Day Ago
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Both myself and daughter brought (SOLR'd) gas over from EDF and got combined bills. Had to make a phone call to actually get my bill first time -... see more
- 1 Day Ago
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@meldrewreborn Ah, now you'll need to keep us informed as to whether they bill the combined account or bill separately for 'leccy and gas! see more
- 1 Day Ago
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Just brought my Gas from EDF to Eon Next for a 12 month fix. 12 minutes on the phone as switching one fuel is more complicated than switching two. ... see more
- 1 Day Ago
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@retrotecchie The electricity standing charge is currently 49.92p per day across all of the Eon next tariffs for my region, but the Cornwall... see more
- 1 Day Ago
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DD credited today leaving account in credit (higher than last month's) and system allowed me to reduce the DD the full 10% to a couple of pounds... see more
- 1 Day Ago
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@meldrewreborn All the standing charges have increased under the new batch of tariffs. Energy fluctuations are what they are, but the SC's only... see more
- 1 Day Ago
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@ChrisF you are correct. however it is thought that variable prices will increase 10% for Q4 and remain at that level for Q1 2025. Which means... see more
- 1 Day Ago
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Hi, I am currently on the Next Pledge Tracker V3 tariff which ends on 16/01/25. I see there is a V5 tariff, which I assume is the same rate, but am... see more
- 1 Day Ago
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@RedBeard89 please could you give me an update on your issue as I am having similar issues to yourself. My issue disappeared after turning off... see more
- 1 Day Ago
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