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Welcome, News & Updates
Come and meet the Community team as well as other members! Keep an eye on this board for the latest announcements on what's happening at E.ON Next! -
Sustainable Future
Come and share changes we can make, options we have and green solutions and together we can build a picture of what a sustainable, no carbon future looks like. -
Help & Support
Have a problem? Post here and a community member will be happy to help you. -
Get Involved
A space for you to give us your feedback, start a conversation and for Community Comrades.
- Older Activity
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Hello @mashup, Welcome to the community ๐ I just wanted to check if you had any updates for us? Has your meter started working as normal? see more
- 38 Minutes Ago
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2replies
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@Mailman smart meter stopped pulling meter readings for 103 days so the whole account is in a big mess it seems despite me giving the correct reading... see more
- 1 Hour Ago
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11replies
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@PardSahota As another one of the public who browse here, I'd suggest that you upload the last 2 statements and meter read history details (with... see more
- 2 Hours Ago
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11replies
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Hello @Cav ๐Do you have any updates for us? Did you manage to speak to an Energy specialist? see more
- 2 Hours Ago
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10replies
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@P962c Some great information, thank you for sharing ๐ see more
- 2 Hours Ago
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2replies
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@PardSahota I would suggest you contact customer service and ask for your account to be put on hold so that you are not billed until they sort... see more
- 3 Hours Ago
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11replies
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Hello @Theldron - Connor here ๐ I'm glad to see the team are looking into this, have you got any updates for us? see more
- 3 Hours Ago
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49replies
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@JoeSoap any idea? โโโโโโโ see more
- 3 Hours Ago
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11replies
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bump. Been hit by this nonsense again despite having a clear balance at the end of april 2023. Ive been submitting readings and clearing the... see more
- 3 Hours Ago
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11replies
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@Han_EONNext you able to assist? see more
- 3 Hours Ago
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20replies
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@jcamposgranado hi Mate, any luck on this matter? i have been randomly charged ยฃ5000+ this month for just electric which is crazy. I had an eon next... see more
- 3 Hours Ago
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20replies
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Hey community ๐ How are we all? We have the sun today in Scotland what's the weather like where you are? As always a big warm welcome to our... see more
- 7 Hours Ago
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17replies
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@Lee_EONNext Tried again twice, the answerphone message definitely says fit/seg but both times it got answered by EV team. 2nd time they put me... see more
- 9 Hours Ago
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7replies
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@Lee_EONNext It was that number I called but after being in queue for ages it put me through to the generic helpdesk and they tried to put me... see more
- 22 Hours Ago
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7replies
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Evening Community ๐ Welcome to the latest visitors stopping by the community @Kazuko35X2 @barry097 @JerroldTho @Winston @gangreniop @Sylv1... see more
- 23 Hours Ago
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17replies
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@Shaund You can get through to them directly on this number 0808 501 5218 - If you call the generic customer number, you will speak to someone who's... see more
- 23 Hours Ago
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7replies
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@thedayofcondor โโโโโโโmissed appointment performance standards. Compensation.If we break any of these promises, weโll pay you ยฃ30 compensation... see more
- 1 Day Ago
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33replies
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Well it is "never" rather than "late" - considering the engineer was supposed to come today 12-16, it is 16:05 and he did not show up yet. Not... see more
- 1 Day Ago
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33replies
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@Askinforafriend2024 First of all welcome. We understand your concern. But assuming there is an error somewhere in all this, the matter will... see more
- 1 Day Ago
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Hello. Posting on behalf of a friend. She is with EON and she woken up to EON charging her over 2k for gas she hasnโt used and it has now... see more
- 1 Day Ago
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Hiya @JohnS99 - Hannah here ๐ I've taken out the link from your thread so we don't confuse other members. You're so right - why did you get this?... see more
- 1 Day Ago
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Whilst checking my online account today I received the message 'help us make things better by taking this survey' When I clicked on the link I was... see more
- 2 Days Ago
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1replies
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