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Welcome, News & Updates
Come and meet the Community team as well as other members! Keep an eye on this board for the latest announcements on what's happening at E.ON Next! -
Sustainable Future
Come and share changes we can make, options we have and green solutions and together we can build a picture of what a sustainable, no carbon future looks like. -
Help & Support
Have a problem? Post here and a community member will be happy to help you. -
Get Involved
A space for you to give us your feedback, start a conversation and for Community Comrades.
- Older Activity
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@KeithD the evidence suggests your meter stopped recording soon after 3 August. It therefore needs to be changed. While you wait for that you... see more
- 28 Minutes Ago
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Morning Community! We have more new members to welcome today, huge welcome to @RufusGadsd @tyomlapaw @JosephDrurl @Geom @Arsema @BLS @nislavpaoi ... see more
- 37 Minutes Ago
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Thought I'd give any interested parties a little up date on this problem. After hearing nothing back from Eon, two weeks on I thought I'd give... see more
- 41 Minutes Ago
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The FAQ on the new (but pretty useless) home app has this (it is about EV scheduling but electricity is electricity): see more
- 53 Minutes Ago
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Hello, I am currently on the Next Drive tariff and have my solar inverter set to charge my battery between 00.00 and 07.00. What happens on the... see more
- 1 Hour Ago
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@Cathy37 The main number between 9 and 5, The PAYG number after 5pm see more
- 15 Hours Ago
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@Pauldaviescooke the bill is either correct or not according to the readings appearing on it. what were the readings at beginning and end of the... see more
- 16 Hours Ago
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Ah, OK. I'd also sent an email to EON Next but hadn't got a reply which is why I started this thread as I'm worried in case the meter fails and cuts... see more
- 16 Hours Ago
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Probably worth noting that in some cases - mainly PAYG Gas - the meter MIGHT disconnect you if the battery runs out. It's best not to take chances. see more
- 17 Hours Ago
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^ thanks for the reply retrotecchie. I'll take a chance and just wait. The B3 battery message has been present for about a month but it's only... see more
- 18 Hours Ago
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@Cathy37 A B3 battery message indicates that the internal battery is on it's last legs, which usually means about a month or two before the meter... see more
- 18 Hours Ago
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In the past few weeks a code B3 has appeared on my gas meter. A search of Google suggests this could indicate that the internal battery in the gas... see more
- 19 Hours Ago
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Wednesday 25th September Good Afternoon Community Members I hope everyone has had a lovely morning 😊 I am just dropping by to give a big... see more
- 21 Hours Ago
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We have just been sent a bill for gas of £3777. 71 on an empty house. this amount exceeds the gas bills we have received on 2 other occupied houses... see more
- 22 Hours Ago
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Just out of interest, EDF overestimated my final reading when I left them (gas), and I got no bill from Eon Next for 2 months, then a bill arrived... see more
- 1 Day Ago
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@thedavecollins That's good news, and I hope they get it sorted very quickly for you. 👍 see more
- 1 Day Ago
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@Sheilawrigley I’m guessing that you think the forum is the same as customer services, but it isn’t. We can listen to your story and usually... see more
- 1 Day Ago
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Hi - and thanks for chasing this up! I did get an email - waiting to hear back with a date. Thanks again! see more
- 1 Day Ago
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@thedavecollins Hey, We're not ignoring you, we just noticed that you were in good hands with @theunknowntech 😃 I just wanted to check in and... see more
- 1 Day Ago
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Refund & Meter reading. Wish to leave account in credit. Also you advised smart meter no working. Meter has been working you last took readings on... see more
- 1 Day Ago
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