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Sustainable Future
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Get Involved
A space for you to give us your feedback, start a conversation and for Community Comrades.
- Older Activity
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Thanks I tried telling them that but they said it's sending readings so it's ok. I can see the red light flashing all the time like you said. But... see more
- 2 Minutes Ago
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@meldrewreborn @geoffers ... even if the communications were down is it not possible 1/2 hour data can be retrieved from the meter (the data I... see more
- 1 Hour Ago
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@Teresasue Yes that’s them. The SW Han and WAN should glad every 5 seconds. Another red light flashes at varying frequency depending on your... see more
- 1 Hour Ago
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Good Morning Community 👋 We have some new members to say hello to today, huge welcome to : @SuSu @Orson @Fee 😀 Welcome everyone, how are you... see more
- 3 Hours Ago
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@Beasel - in your earlier post you said that Bright was picking up data from the meter which would indicate that it is currently working in smart... see more
- 3 Hours Ago
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Hi there's 4 little lights at the top? Wan han etc can't see them blinking at all are they the ones you mean please Teresa see more
- 3 Hours Ago
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In view of the revelation that the smart meter is not communicating (I.e. dumb) the only way to rectify this issue is by there being an engineer... see more
- 4 Hours Ago
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@Beasel Thank you for this update. if your meter has been essentially dumb for months, the bright app and downloaded data will be of virtually... see more
- 4 Hours Ago
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that’s an impressively low gas consumption and I salute you. I could use less than I do ( as will almost everybody) but I also value my comfort,... see more
- 5 Hours Ago
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I don’t think that it’s an AIHD makes a great deal of difference as to why it’s not working. May I ask you to look at your meter and the... see more
- 11 Hours Ago
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I would like to thank everyone who has contributed to this thread with insights, suggestions, advice. Your support is truly greatly appreciated. It... see more
- 11 Hours Ago
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Hello and thank you. My meter shows exactly the correct time. I've done test to show that during so-called "off peak" times, the Day meter is... see more
- 11 Hours Ago
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I can confirm I can add 2 readings, Day and Night. This is what set the whole thing off, after I received notification that I was £2000 in arrears. ... see more
- 11 Hours Ago
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@Andy65 customers voting with their feet because of perceived bad customer service suggests otherwise. Octopus thrives on its customer service. see more
- 12 Hours Ago
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Still it’s nice in your swimming pool, I presume?😇🤣 see more
- 12 Hours Ago
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MY AIHD did work now NOT RECOGNISED. I checked on citizens advice meter check site... Put my MPAN number in and postcode.... It says meter not... see more
- 13 Hours Ago
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Hi Poppy just a quick reply I went on Citizens advice meter check site. I put in my MPAN number and postcode... It came up meter not recognised it's... see more
- 13 Hours Ago
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I'd question whether a business improves as result, I wouldn't be surprised if the odd fine from Ofgem/Ombudsman is significantly cheaper than... see more
- 14 Hours Ago
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Anyone had this happened to their AIHD it worked for few days then kept losing signal saying unable to receive data or something. Let battery die as... see more
- 15 Hours Ago
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@Andy65 I don’t disagree. But that’s why customers need to raise complaints- to hold the suppliers to account - and to let the ombudsman and... see more
- 15 Hours Ago
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Customer Service knowledge, or maybe lack of, is nothing knew. Before Eon took over nPower, I called nPower to confirm my E7 timings. I was asked... see more
- 15 Hours Ago
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@meldrewreborn I've just checked my spreadsheet again and I should have said less than 30 kWh for gas (sausage fingers!) and I'm counting summer... see more
- 15 Hours Ago
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@meldrewreborn My gas consumption will be lower because it's for one, (with me living alone). That's a very good point about the difference... see more
- 16 Hours Ago
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@meldrewreborn Just to cheer you up… average daily gas consumption in June, July and August last year was 25kwh or 750kwh per month. Nearly... see more
- 16 Hours Ago
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It's not just EOn's CS who are misinformed 😀 - a few choice comments from a similar OVO thread Maybe the detail ½ way down this... see more
- 17 Hours Ago
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Very well done!! This "2 hour tolerance" has all the characteristics of an urban myth, perpetuated by misinformed "Energy Specialists". ... see more
- 17 Hours Ago
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