July price cap

Level 1

FAS52

12-07-23

1056 views

I signed up to the fix tariff in 2022 concerned about further price rises then the first price cap was applied and I contacted eon and they changed me to the price cap tariff. Eon have now placed me back onto the fix tariff which is considerably higher than the July 2023 price cap can I ask to be changed to the price July price cap .

2 Replies

Level 92

retrotecchie

12-07-23

@FAS52

You will need to phone customer services and have a word with them.

Don't shoot me, I'm only the piano player. I DON'T work for or on behalf of EON.Next, but am willing to try and help if I can. Not on mains gas, mobile network or mains drainage. House heated almost entirely by baby dragons.

Level 91

meldrewreborn

14-07-23

@FAS52

The Government's EPG reduced your bills, but now the EPG rates are higher than the price cap rates. You can exit your current deal without penalty and go onto the variable tariff (price Cap) rate. You could then switch onto the latest fix if you wished .you might be able to do that online (i don't know what the website will offer you in terms of alternative tariffs) or you can contact customer services.

Current Eon Next and EDF customer, ex Zog and Symbio. Don't think dual fuel saves money and don't like smart meters. Chronologically Gifted. If I offend let me know by private message, but I’ll continue to express my opinions nonetheless.