Stopped around 2 months ago but eon did not tell us.
Box has red light flashing suggesting it is not connecting.
clearly our monitor has stopped working too.
account is in my wife’s name.
If you can post photos of your meter(s), comms hub and IHD together with an accurate description of what all lights are doing on the comms hub (if flashing, at what rate) then perhaps @theunknowntech can advise.
I have reported your post but only as you have posted your account number and they will be able to delete it. This is a public forum so I would advise that when you read this you delete the personal info.
I'm an Eon Next dual fuel customer with no particular expertise but have some time on my hands that I am using to try and help out a bit.
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