Is it normal for EON to change your Tariff and not bother informing you?

  • MacWas's Avatar
    Guest
    Seems that my tariff which I've been on for years (Standard SC ROB - its a variable tariff) was replaced with something below:

    Your new tariffs
    Next Flex is due to start on 01/04/2023
    Next Flex is due to start on 01/04/2023

    Thing is - I didnt change any of it, I didnt ask for a tariff change?
    I have no information about this change provided to me.
  • 2 Replies

  • Best Answer

    Mailman's Avatar
    Level 56
    Best Answer
    Seems that my tariff which I've been on for years (Standard SC ROB - its a variable tariff) was replaced with something below:

    Your new tariffs
    Next Flex is due to start on 01/04/2023
    Next Flex is due to start on 01/04/2023

    Thing is - I didnt change any of it, I didnt ask for a tariff change?
    I have no information about this change provided to me.

    Is Standard SC ROB an Eon tariff (rather than Eon Next)? if you have been a customer of Eon then you will have been transferred to the Eon Next platform.

    FYI, the Next Flex tariff is the Eon Next Variable tariff priced at the April EPG rates for both standing charges and unit rates.
  • DebF_EONNext's Avatar
    Community Team
    Hey @MacWas,

    @Mailman is correct the Next Flex is the same tariff it's just and E.ON next version rather than E.ON same prices just a different name both are SVT 😊 if you are unsure about anything then you should get in touch with our energy specialists and they will be able to help you further.
    "Green is the prime colour of the world and that from which it's loveliness arises"-Pedro Calderon De La Barca 🌳