Hi, my voucher has not arrived for December. I have had to use Christmas money to have electricity. This is totally unacceptable especially as it is Christmas next week.
I feel your pain, but they were mailed out between the 5th and 11th of the month, same as last month. However, with each day of the Royal Mail strikes adding two to three delays onto delivery times, chances are they'll be a few more days yet.
Don't shoot me, I'm only the piano player. I DON'T work for or on behalf of EON.Next, but am willing to try and help if I can. Not on mains gas, mobile network or mains drainage. House heated almost entirely by baby dragons.
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