Hi has anyone not had their government reduction for November? My bill should be reduced by £66 but it was the full amount this month! I’ve tried and tried to contact eon but like usual no reply!
The bill will be the same but the £66 should show up as Other Credits underneath the electricity and gas charges on your statement. It should also show up under transactions in your online account. Was it your DD that stayed the same?
I'm an Eon Next dual fuel customer with no particular expertise but have some time on my hands that I am using to try and help out a bit.
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