I need to cancel my new tarrif I didn’t realise I would have to pay penalty even though I was already a customer I need my credit back as I am a pensioner and can’t afford this
We can’t do this on the forum - you need to speak to customer services. Provided you are in a cooling off period it shouldn’t be a problem but the earlier you raise it the better.
Current Eon Next and EDF customer, ex Zog and Symbio. Don't think dual fuel saves money and don't like smart meters. Chronologically Gifted. If I offend let me know by private message, but I’ll continue to express my opinions nonetheless.
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