I noticed this morning that the gas usage shown on my IHD had failed to reset to zero at the end of November, though the electricity usage had done so and the daily and weekly figures seem to be correct. I tried switching off the IHD for an hour or so and then turning it on again, but it made no difference. So here I am on the 1st of December with my gas usage showing at £129. Do I need to worry that I might be overcharged as a result?
Gas usage failed to reset to zero on IHD at end of month
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Level 7801-12-23Morning @jhall
I wouldn't worry. You are only charged on what you use between meter readings. You won't be overcharged. -
Level 101-12-23@WizzyWigg Thanks. It's now fixed itself. -
Community Team02-12-23@jhall Glad to see it's fixed itself - If you ever need anything else - let us know - don't be a stranger 😀🌳Together we can work to achieve a more sustainable Future 🌳
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