Hi I purchased an ivie bud after completing the compatibility check, unfortunately my smart meter hasn’t been updated and the ivie bud isn’t able to connect, just sits on the screen joining smart meter network.
I have contacted eonnext through facebook which I received a reply asking for my details 1/12 now nothing.
my has smart meter stopped being smart after 3 months of being installed by edf, 6 years ago. I’ve never had issues with the electric meter until October when I came off a fixed rate to variable tariff. Can someone please advise thanks
Don't shoot me, I'm only the piano player. I DON'T work for or on behalf of EON.Next, but am willing to try and help if I can. Not on mains gas, mobile network or mains drainage. House heated almost entirely by baby dragons.
DCC is the Data Communications Company. If they aren't able to connect to your meters, then the ivie bud won't work, The only thing E.On can do is request that DCC speed up the migration of older meters. They are already a year behind the scheduled plan, and likely to ask for another stay of execution.
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