I tried to have a smart gas meter fitted in February - However, the engineer's visit was cancelled, then we were informed we couldn't have a smart meter, then we were informed engineer was coming - but he didn't. To cut a long story short we have not been billed for gas since February (22) and when I try to input our meter readings it says that the meter is inactive! I have tried emailing but no response - what should i do next?
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