Why are e on next so stupid they keep estimating my metre readings and telling me tge readings are what they've recieved from my smart metre. I know they're not because they're miles lower than the actual reading i take myself. They then have to recalculate my bills. Im getting very anouyed at how incompetent e on next are.
Have you contacted customer service about this? Also, do the readings show up in your online account and do they tally with what you see on the meter/IHD?
Last edited by JoeSoap; 02-11-22 at 16:30.
Reason: Added a bit.
I'm an Eon Next dual fuel customer with no particular expertise but have some time on my hands that I am using to try and help out a bit.
@Jason1095 I appreciate your message and understand your frustration, although I do believe that the estimation might be a factor of the missing actual meter readings. Do you have a credit meter or smart meters?
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