Today my online account has shown an increase in price per kwh for electric to 53.83p from 1st oct. I was expecting an increase to 35p per kwh as per the energy price guarantee but the increase is the old price cap amount planned by ofgem before the energy price guarantee was announced.
Price per kwh increased to 53.83p not 35p
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Level 9130-09-22@Davidtheraven
Your online account has not been updated by the looks of it. Mine hasn't either so I'm just sitting tight until all the current confusion is sorted.
I believe it will all be sorted soon... fingers crossed, of course.I'm an Eon Next dual fuel customer with no particular expertise but have some time on my hands that I am using to try and help out a bit. -
Level 5730-09-22
Yes I expect to see this changing again once we get to October 1st and the EPG actually kicks in. Sloppy programming to change the rates to the old cap rates rather than the EPG rates. Hopefully this will change over the weekend otherwise the phones will be busy on Monday .... -
Level 630-09-22
Well mine now is 62.31p day 32.59p night! And I hardly use any at night. I'm off to find working tariff comparison sites. -
Level 101-10-22Apparently EON have updated their prices to the original price cap. A fix is supposed to be in place& but you only pay the 34p & 10p price if you pay by direct debit. For non-direct debit customers they will have to pay 36.8 & 11.1 so the price cap is not being implemented. Why should we have to pay more because we want to control our payments & is this legal?
Last edited by Lynneg; 01-10-22 at 21:31. Reason: Addional letters added by system
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Level 9102-10-22@Lynneg
Those are the average figures that have been set by the government as detailed here…
https://www.eonnext.com/electricity-...rice-guarantee
You can still control your payments and attract the DD discount by asking to pay by variable DD instead of fixed DD so that your monthly DD will match your bill. See here…
https://assets.ctfassets.net/gmgnres...ctDebit-v4.pdfLast edited by JoeSoap; 02-10-22 at 00:18. Reason: Added another link
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Level 9102-10-22@Lynneg
yes it is legal . It is your choice. If you choose to add to supplier costs by not using the most efficient and effective payment method, why should those that do subsidise you?Current Eon Next and EDF customer, ex Zog and Symbio. Don't think dual fuel saves money and don't like smart meters. Chronologically Gifted. If I offend let me know by private message, but I’ll continue to express my opinions nonetheless.
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