[DarrenB502]

Hi,

So my DD (pre-announcement) was £83, my monthly usage is around £45-£49.

I've now been told I will be paying £32 a month.

Something looks incorrect to me. If I'm averaging below £50, surely the £66 a month from the goverment assistance should cover my DD entirely?

Any advice on what I should do here?

Thanks.

[JoeSoap]

@DarrenB502

Firstly, your monthly bill will increase over the winter months due to higher energy usage.

Secondly, if you’re on the SVT your unit cost will go up in a few day’s time… you haven’t said what tariff you’re on.

If you are on Next Flex then your DD is likely to increase to c.£100 so if you then apply the £67 government help then you get £33… which is about what you’ve been quoted.

I would sit tight for now. There’s only a couple of days to go and things will be clearer… I hope.

[DarrenB502]

Hi,

Thanks, that does make some sort of sense.

Just don't understand why my DD has gone so high if I'm not going anywhere near those amounts in usage.

I'm grateful for the discount, I would expect it to be covering the majority if not all of my usage that's all.

Will see what happens.

Thanks.

[JoeSoap]

@DarrenB502
As I say, your DD will increase because we’re coming into winter so you usage will increase and if you’re on Next Flex you’re tariff is increasing.

Just something about your DD. It is set so as to level out your payments. Your usage will be lower in the summer so your DD will appear high. You will build up a credit balance now as through the winter your usage will be higher than your DD supports.

I’m assuming you’re on Next Flex as you haven’t said.