There are brackets after ‘Energy used’ within which one says ‘Standard’ but with nothing in the other brackets. Are you on Economy 7 or something similar?
I notice it is customer read and wondering if you submitted the readings online and whether there were two boxes to put your electric readings in or something. It’s just a thought.
If you’re just on a single tariff electric and just submitted one electric meter reading then it certainly looks like you’ve been billed twice in error.
There was 2 boxes. Since it moved to the new eon next app, theres been 2 boxes. I put em in both, when now readin ur reply. I should of just put them in the one box. Im not on ecomany 7.
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