I just contacted customer services and was told that my 'off-peak' times are from 00:30-04:30, 07:30-13:00 and 16:00-20:30 - which is almost 15 hours in total!! Anyone else got this generous amount of off-peak charges??
The only way to really verify is to check the readings on your meter to see when they switch from rate 1 to rate 2 and back again.
There are a large number of historic metering arrangements out there many of which i'm not aware of.. So check first and if you can confirm the data and the lower rate is good then I'd not rock the boat.
Current Eon Next and EDF customer, ex Zog and Symbio. Don't think dual fuel saves money and don't like smart meters. Chronologically Gifted. If I offend let me know by private message, but I’ll continue to express my opinions nonetheless.
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