I received my email to tell me my old Eon account was transferred over to my new Eon Next account. It assured me that my DDI details would also be transferred. When I logged in, there were no DDI details and it said they had none set up. I queried this with customer support and they told me that no Direct Debit details had been automatically transferred and I should set up a new DDI instruction to my bank. Please be aware of this and check your new EON Next account.
Personally I'd just sit and wait till they realise their error. But don't spend the money saved!
Current Eon Next and EDF customer, ex Zog and Symbio. Don't think dual fuel saves money and don't like smart meters. Chronologically Gifted. If I offend let me know by private message, but I’ll continue to express my opinions nonetheless.
As with every diverse community, there is always a mixture of opinions, knowledge as well as understanding - that’s what makes it such a great place to be! To make sure everyone gets the most out of our Community and feels good doing it, we’ve created some values below on how to be an awesome, positive member. So, take a read and then go for it!
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The full Community Values can be viewed here
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