I am looking to change tariff to next Drive fixed v7 after a conversation with a friend today who is a customer. Upon signing up it is asking:
Check if your heater is connected to your smart meter.
I have a gas boiler / central heating set up, current e.on customer on another tariff. Does this question literally mean do I have a gas smart meter? Is it aimed towards other types of heaters for, for example storage heaters?
Any help is greatly appreciated; I did try calling earlier but it had shut; I’m too impatient to wait until Monday!
@CHARL - that does sound pretty bizarre and misleading wording in that question: I've been on Next Drive for 2 years and have never seen this mentioned before!
However they do have a special version of Next Drive for people who are on an E7 tariff (eg night-storage heaters etc) who have their meters set up in a different way, with separate recording "registers" for daytime & nightime usage (a 2-rate meter). So presumably this is aimed at them - this thread maybe helps explain it more https://community.eonnext.com/thread...ll=1#post58544
If you've just got a normal setup with a (smart) gas meter for your central heating, and a normal smart electricity meter for everything else this won't affect you - all that you need to do is make sure that you have agreed for EOn to use ½ hourly readings from the electric meter (the setting is somewhere in the app or your online account) and you should be good to go 👍
A very poorly worded question that is virtually impossible to answer. A bit of context may have helped, but we need somebody from eon next to give a definitive answer.
Current Eon Next customer, ex EDF, Zog and Symbio. Don't think dual fuel saves money and think the smart meter programme is a waste of our money. Chronologically Gifted. If I offend let me know by private message, but I’ll continue to express my opinions nonetheless.
Basically, they want to know if you have a 5 terminal smart meter with the switched output controlling your heating.
If so, they do a 2R tariff that keeps the meter switching and uses the meter registers.
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