HELP!

Not sure if anyone can help as I can’t seem to find anything from anywhere and asking Customer Service hasn’t yielded any answers.

Credit to them they are nice folks but honestly not been trained to answer any technical questions.

Stuck on Step 4.

Been going around in circles for a week and pulling my hair out.

I think it’s my Ohme set up as it currently controls my charging as I don’t use the car to control the charge.

How can I get my Ohme to do what this tariff needs it to do!

if it’s not Ohme set up issue what else could it be?

thank you