I really need some help on this please. I joined at the start June 2021 since then I have had major issues with meter readings, I only submit 5 digits but the system is adding one at the end . I live in a 1 bed flat and since June 6 to date my bill was £425.00 odd . I have tried customer services I keep being asked to send screen prints over all the time the bill isn't being updated, I havent paid a penny since June and I am worrying....
I just don't know what to do I have informed them lots of times in a email reading are wrong but its being ignored .
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