I have a debt with eon from a previous house, when we moved to new house we had a new supplier and we contacted eon and had them send us a letter to clear off remaining debt.
This was july 2024
After the letter we contacted and agreed a 200 a month direct debit for the 21st of each month.
Checking my bank statement's I can see that eon next has been taking the agreed money on the agreed day.
However another company "previous credit solutions" started taking 200 a month on or around the 4th-5th of every month since I started paying Eon next.
I only noticed this today when they took another 200.
My question is why and how did some third party debtor get authorised to take a further 200 a month from my bank without my knowledge ? Have my rights been violated ?
I have paid 2600 now which I think was about the debt amount anyway.
None of the payments were missed, no letters received, not a word or email from eon or this PCS company who collects debts for eon.
Will be phoning in the morning but just wanted to share this in the hope of an answer.
Now that I think back I am not even sure if it was eon directly or pcs who setup the payment plan with us but either way 2 charges are being made on 2 separate days of the month
We were paying on a top up meter after a forced meter change in the old place so we had no bank transfers with eon of any kind, so both of these payments are surely a direct result of setting up 1 payment plan of 200 per month. It cant be right.
This was july 2024
After the letter we contacted and agreed a 200 a month direct debit for the 21st of each month.
Checking my bank statement's I can see that eon next has been taking the agreed money on the agreed day.
However another company "previous credit solutions" started taking 200 a month on or around the 4th-5th of every month since I started paying Eon next.
I only noticed this today when they took another 200.
My question is why and how did some third party debtor get authorised to take a further 200 a month from my bank without my knowledge ? Have my rights been violated ?
I have paid 2600 now which I think was about the debt amount anyway.
None of the payments were missed, no letters received, not a word or email from eon or this PCS company who collects debts for eon.
Will be phoning in the morning but just wanted to share this in the hope of an answer.
Now that I think back I am not even sure if it was eon directly or pcs who setup the payment plan with us but either way 2 charges are being made on 2 separate days of the month
We were paying on a top up meter after a forced meter change in the old place so we had no bank transfers with eon of any kind, so both of these payments are surely a direct result of setting up 1 payment plan of 200 per month. It cant be right.
Last edited by guywithquestions; 3 Hours Ago at 19:52.
