New to eon, waiting to get onto Next Drive tariff

  • geoffers's Avatar
    Level 43
    Can anybody on drive confirm that they are showing day and night readings on the app meter reading section?
    @Randz - I'm on the standard Drive tariff, not the new Smart one, but can confirm that (for me) the usage on the standard EOn app does show the correct readings with the proper tariff applied at the relevant time

    If you look back at my earlier post, I have edited it since EOn have now managed to update the meter with the dual rates (albeit they have set the timings on the meter to 00:30 > 07:30 for consistency with E7 apparently - the billing is done correctly for midnight>07:00 however)

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  • Randz's Avatar
    Level 7
    I haven’t got any usage data as they still haven’t connected to the meter.

    the attached from the reading entry area I found weird why they’d be asking for day and night readings.

    maybe it’s just Eon way of doing things but seems very complicated for something so simple with Octopus.
    Attached Images Attached Images  
  • rwh202's Avatar
    Level 11
    Yep, they really get themselves in a twist and can't comprehend that any SMETS2 smart meter can be a 2 rate 'economy 7' meter or a single rate just by a config upload.
    Plus, it doesn't matter since they just use the 30 minute data anyway...
    Next they'll be suggesting they need to come out and swap it!
  • geoffers's Avatar
    Level 43
    Yep, they really get themselves in a twist and can't comprehend that any SMETS2 smart meter can be a 2 rate 'economy 7' meter or a single rate just by a config upload....
    @rwh202 - That's exactly what I've found...

    However things have recently improved for me:

    This post shows how my meter (which originally only showed one tariff, and I was told couldn't be configured for two) has now magically been configured with the 2 tariffs and displays all the correct values on both meter & IHD, with the correct consumption costs showing too

    https://community.eonnext.com/thread...ll=1#post58977

    However this post shows how confused EOn seem to be about what the meters can and can't do

    https://community.eonnext.com/thread...ll=1#post58959
  • geoffers's Avatar
    Level 43
    ...the attached from the reading entry area I found weird why they’d be asking for day and night readings....
    Looking at your earlier posting you say you have an EDMI ES12B meter - looking at their description
    Designed for the residential smart meter rollout in Great Britain, this 5 terminal single phase electricity meter....etc
    so from my understanding since it's a 5-terminal meter you actually have a meter for Economy 7, which physically switches your circuits between day and night usage (ie night storage heaters for instance) and therefore has two "total" registers: one for each circuit - is that correct?

    Normally when you change suppliers they want a final meter reading which they can validate with the old supplier, allowing the previous account to be closed and the new account to commence starting from the reading you provided.

    So I assume that since yours is a dual register E7 meter that's why you're having to provide readings for both of the registers
    Last edited by geoffers; 1 Week Ago at 18:05.
  • rwh202's Avatar
    Level 11
    Looking at your earlier posting you say you have an EDMI ES12B meter - looking at their description so from my understanding since it's a 5-terminal meter you actually have a meter for Economy 7, which physically switches your circuits between day and night usage (ie night storage heaters for instance) and therefore has two "total" registers: one for each circuit - is that correct?
    Just a point of clarification - there may be two registers, but this has nothing to do with having two circuits. There is only one recording element, so all power drawn at any one time can only go on one register, regardless of circuit.
    There are a few rare smart meters with 2 recording elements that can bill different circuits on different rates at the same time - typically where stored heat is at one rate, household day at another and household night at another.
    Again, there is nothing stopping this meter being configured with a single register, 48 or any number in between. The switching of the 5th terminal is independent of the rate registers, but you’d like to think they were synchronised when on economy7 (there is plenty of scope for this to be messed up though…)
  • geoffers's Avatar
    Level 43
    .. there may be two registers, ...There is only one recording element, so all power drawn at any one time can only go on one register....There are a few rare smart meters with 2 recording elements that can bill different circuits on different rates
    All sounds very confusing...

    Your earlier question was why EOn were asking for the readings for both the day & night registers, so these must have been provided previously since it says
    Day meter reading
    Last actual reading: 4317 on 21/03/25
    Night meter reading
    Last actual reading: 761 on 21/03/25
    and since they can't read the meter remotely yet, they presumably need the manual reads of both registers to calculate your bill (or maybe set a starting point for when they can actually start reading your meters remotely).
    Last edited by geoffers; 1 Week Ago at 07:43.