I hope all is well? Indy here one of the Community Co ordinators, I wish you were here under better circumstances but you've come to the right place to get some help. I've popped you a DM to ask for some more info so I can look into this further for you 😊
In the mean time could you tell me what's happening now with your meter? Are you on supply? If you are on supply you will stay on for the rest of the evening due to our friendly hours but hopefully we can get to the bottom of what is going with your meters.
Look forwarding to hearing from you 💜
The Future of energy is Renewable 🍃 So let's work this out together! ✨
Got a question about the launch of our Everyday Tracker - why not check out 👉 Everyday Tracker FAQs👈
making a formal complaint might be a good place to start. Or switch supplier and get then to switch the meter.
If you could get changed to a credit account rather than pre payment the problem would cease.
Current Eon Next customer, ex EDF, Zog and Symbio. Don't think dual fuel saves money and don't like smart meters. Chronologically Gifted. If I offend let me know by private message, but I’ll continue to express my opinions nonetheless.
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