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Welcome, News & Updates
Come and meet the Community team as well as other members! Keep an eye on this board for the latest announcements on what's happening at E.ON Next! -
Sustainable Future
Come and share changes we can make, options we have and green solutions and together we can build a picture of what a sustainable, no carbon future looks like. -
Help & Support
Have a problem? Post here and a community member will be happy to help you. -
Get Involved
A space for you to give us your feedback, start a conversation and for Community Comrades.
- Older Activity
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Mickfan803 no electricity daily usage not showing or gas see more
- 26 Minutes Ago
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Stu There are some folk on very old fixed deals that have done better than most of us. The majority of us have been paying somewhere around the... see more
- 1 Hour Ago
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JoeSoap Thanks. Yes that's the one they specified... Looks like it's the only one see more
- 1 Hour Ago
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I even wrote to the CEO. Surprise, surprise. No reply after 2 weeks. Just the immediate email acknowledgement. The whole shower need... see more
- 2 Hours Ago
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Stu If you don’t subscribe to the choice of one then you will automatically revert to NextFlex. I would hazard a guess that this is the... see more
- 4 Hours Ago
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SBEN I personally think they are only concerned about installing new smart meters and put all enquiries relating to existing smart meters onto a... see more
- 4 Hours Ago
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Hello, My tariff is coming to an end. I received an email to say I need to renew my tariff yet I see there is only 1 available. The... see more
- 4 Hours Ago
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3replies
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No electricity or gas usage showing on daily see more
- 6 Hours Ago
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48replies
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I raised a complaint about 2 weeks ago but am not holding my breath. Good Lord....this company is quite unreal. I've never seen anything quite like... see more
- 6 Hours Ago
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meldrewreborn Agreed. The worst that can happen is that I'll regret what I did. I'm not sure if that's better or worse than regretting what I... see more
- 6 Hours Ago
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JoeSoap I think the odds are firmly in your favour, but, as ever, absolute guarantees are thin on the ground. see more
- 6 Hours Ago
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102replies
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SBEN Have you made a formal complaint yet? I would do so . E.on Next customer service and smart meter issues are in my view non sequiturs. see more
- 6 Hours Ago
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16replies
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Hi there... Nearly 6 weeks further on and still no joy from EonNext about the original above issue. I even wrote to the CEO who didn't reply... see more
- 6 Hours Ago
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Well, I took the plunge and have sent an email requesting a switch to NextFlex on 1st April. I couldn't be doing with the potential hassle of... see more
- 7 Hours Ago
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WizzyWigg Thanks too for going to the trouble to help. I'm happy I've got the new Next Flex rates for my region now so I can make a more informed... see more
- 7 Hours Ago
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102replies
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Mailman Thanks for going to the trouble for me. So the decision is whether to ditch my fix, which ends early August anyway, and maybe save a... see more
- 7 Hours Ago
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102replies
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Hey Eastas 😊 Hannah here 👋 - just wondering how you are getting on with things? Did you make a complaint? see more
- 7 Hours Ago
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Hey Mickfan803 😎 Hannah here👋 are you with us for both fuels? We recently managed to get our electric usage back on the app 🛠. But we're still... see more
- 8 Hours Ago
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Fully understood. I have the greatest sympathy with you. You would think with all the technology it should be that simple. But of course it isn't. My... see more
- 8 Hours Ago
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Hey HilaryJ 😎 Hannah here 👋 - have you received your payment automatically yet? retrotecchie is indeed correct ⭐ and you may need to apply if... see more
- 8 Hours Ago
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135replies
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@JoeSoap quote generated for an Eastern postcode - looks to be the same as the HOC data for post April for your region see more
- 8 Hours Ago
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102replies
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Hey GuyL 😅 Hannah here 👋 welcome to our Community ⭐ We recently announced a new Electric Vehicle tariff 🎉 - check out 👉 THIS THREAD 👈 to... see more
- 8 Hours Ago
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4replies
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WizzyWigg I'm being a bit lazy and trying to avoid contacting customer service until I'm sure I want to switch. I was hoping to just click... see more
- 8 Hours Ago
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HarlowJones Uh-huh! All of those interested should've been contacted by now 🤔 so I am sorry that nobody has got to you! I'm just going to pop... see more
- 9 Hours Ago
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If you just want to see the tariff figures then go for a new quote. Changing tariff will require either a phone call or email. This was on my last... see more
- 9 Hours Ago
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102replies
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Mailman Doesn't work for me... It says, ''... Please note, to renew online your tariff needs to be ending in the next 45 days or be on a... see more
- 11 Hours Ago
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102replies
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I tried this but it tells me, ''...Please note, to renew online your tariff needs to be ending in the next 45 days or be on a variable tariff,... see more
- 11 Hours Ago
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35replies
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Hi DebF_EONNext, yes i take part in all the events, i have only missed one when the email arrived to take part 4 hours before the event not the... see more
- 12 Hours Ago
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2replies
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