Hi
Does anybody know the amount of credit you can have on the meter at one time? My balance is currently £140.00 and I have roughly about £80 loaded onto my key but it won’t let me put it on. I just get a blank screen when I put the key in?! Eon seem quite vague when asked and I keep getting conflicting answers! Thought maybe I might need a new key? I like to keep it topped up and be ahead but it seems you can’t or they don’t like you to?
@Womble You are welcome. It is possible possible that you need a new key. If your current credit drops and you continue to have the same problem contact Customer Services.
Yes it’s very strange, my gas is currently at £307 in credit and lets me add weekly but the electricity isn’t playing ball! I’ll check what’s on the key and give them another call on Monday and see what they say.
@Womble Doing a little surfing 🏄 it looks like traditional (non smart) electric meters can hold £250 max but gas is much higher. I've seen £999 quoted. 🤔
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