The engineer that fitted our new smart meter this week said that the two images attached show us import and export, recognised by
In = Import total
EH = Export total
its been four days since fitted and the two values are identical. There is something not right either in the fitting or the instructions given to me. Any help would be greatly received.
I am chasing help desk but a return engineer is another two weeks away and I’m concerned if the meter is not reading correctly then we will get charged for useage currently at 450kw / day.
I am hoping I can post a photo once thread is live
@retrotecchie I’m sorry to bother you. I have just read a thread where you were incredibly helpful to someone else having a similar problem. My question if you have time is whether you know if our new smart meter fitted is actually fit for purpose. Does it measure import and export separately or is it combining the two? We have got 160kw of Solar fitted and thankfully it’s been an overcast this week since new meter installed but something is off
That's not a smart meter. It's an obsolete AMI three phase meter!
From my experience of these puppies, they are also no good for solar installations. Allegedly they can register exported energy, but I've not seen one yet that does it correctly.
Don't shoot me, I'm only the piano player. I DON'T work for or on behalf of EON.Next, but am willing to try and help if I can. Not on mains gas, mobile network or mains drainage. House heated almost entirely by baby dragons.
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