[Symon]

I'm an Eon customer, and I've got an EV. I wanted to switch tariffs to the Next Drive one, so that I can charge the car up cheaper overnight. I found out that I need to have a smart meter installed. I emailed Eon and got this response:-

"I have just checked on our system if you are eligible for a smart meter and unfortunately you aren't. This is because there is no wan coverage where you live, which is what sends the signal to us to allow your meter to communicate."

I did a bit of digging and from what I can tell, smart meters in my wider area use the O2 cellular network, and my house has 'good' indoor and outdoor coverage, according to O2. So, presumably that's the network for the 'wan' aka wide area network?

I live in Cornwall, so I'm in the southern area for smart meters. I think?!

Any comments on why I can't get a meter, and what do they mean by 'wan'.

Thanks for reading.

[meldrewreborn]

Check with your neighbours. If they have functioning smart meters then the company might be wrong.
if your meter is old you can insist that it’s updated - probably to the metering you want.

[Symon]

"Certified Feb 98" Is that old enough? Excellent suggestion about the neighbours, I'll check. I don't belieeeeve I didn't think of that myself, Victor. 😆

Thanks!