Just to be absolutely clear, I have been very careful to not make an assertion of fraudulent behaviour. I came here after somebody that I trust as a sober-minded character suggested that the communications I had had with E.ON came dangerously close to it - an important distinction I think.
Yes the thread title did state `possible` so apologies. My original reply has been amended accordingly.
I'm not a particular fanboy of any energy company but I still maintain that it's just as likely that Eon Next's DC may have created the issues rather than Eon Next themselves. And sometimes it is due to the customer as well. Take your pick. Eon Next, their DC etc work to these hidden industry flows which can and do come a cropper as you have discovered. As the staff are on-board in this thread I shall leave them to sort you out on your particulars rather than having a stab myself at what I think might have happened. 👍
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