[rwh202]

Originally Posted by retrotecchie

They aren't 'coming up with the timings' The timings are preset by your meter which has two rates. The heating and hot water will only come on during the off-peak period and your meter will record off peak usage during that period. Again, on-peak, the meter will record usage during that period on a separate register.

You are billed by the meter readings from the two registers on the meter.

It's still not clear from the OP whether they have a 'dumb' Economy7 meter or a 'smart' meter configured for 2 rates.
If the latter, then there is plenty of opportunity for it to be misconfigured so the switched load timings don't match the tariff timings.

[raregerry]

Originally Posted by rwh202

It's still not clear from the OP whether they have a 'dumb' Economy7 meter or a 'smart' meter configured for 2 rates.
If the latter, then there is plenty of opportunity for it to be misconfigured so the switched load timings don't match the tariff timings.

it would be great if it was that simple, prevoius meter smart smts 2 meter on a 2 rate econ 7 untill changed to drive ver 3 tarriff, they changed it to a single rate tou tarriff but the time it came on did not match the time they were charging for, my off peak in on a separte circult that theu control the times, they rplaced meter to fix issue, so still on same setup but they then changed tarriff back to econ 7 and timing still make no sense, as it came on at 23.30 (as per hugo)and went off at 08.30 am, but i am sure they charge my usage, bewtween 12.00-07.00 as off peak, so 2 hours of ussage that should be oof peak only will be charged at peak

[raregerry]

Originally Posted by retrotecchie

They aren't 'coming up with the timings' The timings are preset by your meter which has two rates. The heating and hot water will only come on during the off-peak period and your meter will record off peak usage during that period. Again, on-peak, the meter will record usage during that period on a separate register.

You are billed by the meter readings from the two registers on the meter.

it would be great if it was that simple, prevoius meter smart smts 2 meter on a 2 rate econ 7 untill changed to drive ver 3 tarriff, they changed it to a single rate tou tarriff but the time it came on did not match the time they were charging for, my off peak in on a separte circult that theu control the times, they rplaced meter to fix issue, so still on same setup but they then changed tarriff back to econ 7 and timing still make no sense, as it came on at 23.30 (as per hugo)and went off at 08.30 am, but i am sure they charge my usage, bewtween 12.00-07.00 as off peak, so 2 hours of ussage that should be oof peak only will be charged at peak

[raregerry]

Originally Posted by geoffers

Ahh OK 👍 - probably worth renaming the title/rewording your 1st posting with more explanation as this suggests that all the drive tariff timings are wrong.

I guess this forum is here to actually help other users - not just a portal for EOn bashing 🤣

do not think i was eo bashing just adding my expiernce of this tarriff to the many people that sem to have an issue with tarriff,

it would be great if it was that simple, prevoius meter smart smts 2 meter on a 2 rate econ 7 untill changed to drive ver 3 tarriff, they changed it to a single rate tou tarriff but the time it came on did not match the time they were charging for, my off peak in on a separte circult that theu control the times, they rplaced meter to fix issue, so still on same setup but they then changed tarriff back to econ 7 and timing still make no sense, as it came on at 23.30 (as per hugo)and went off at 08.30 am, but i am sure they charge my usage, bewtween 12.00-07.00 as off peak, so 2 hours of ussage that should be oof peak only will be charged at peak
it would be great if it was that simple, prevoius meter smart smts 2 meter on a 2 rate econ 7 untill changed to drive ver 3 tarriff, they changed it to a single rate tou tarriff but the time it came on did not match the time they were charging for, my off peak in on a separte circult that theu control the times, they rplaced meter to fix issue, so still on same setup but they then changed tarriff back to econ 7 and timing still make no sense, as it came on at 23.30 (as per hugo)and went off at 08.30 am, but i am sure they charge my usage, bewtween 12.00-07.00 as off peak, so 2 hours of ussage that should be oof peak only will be charged at peak