We have a smart meter.
We have two electric vehicles.
We moved to Eon Next Tariff and had an electric charging point installed.
Eon are unable to read the meter.
The WAN does not connect.
They say it is either a dead spot or our old building.
The engineer fitted a booster aerial.
Our meter is mounted in a new brick built out house.
The IHD is in demo mode apparently.
Our neighbours in the road have Smart meters and they get read OK
We live in North East Bedfordshire.

Why can't they read the meter?