Hi. I am currently on the older Next Drive Fixed tariff (v1 I presume) and it’s time to renew my tariff. When I go to sign up for Next Drive Fixed v3, there is a message saying “Due to the way this tariff works your In-Home Display will stop working.” Can anyone please confirm whether this is true? My smart meter display works with my current Next Drive tariff. Admittedly the price per unit is not correct, but I can live with that as I am mostly interested in the real time kW energy usage. Will my meter actually stop working completely with the new tariff or is this just a way of saying the unit cost will not show correctly?
I did ring customer service and the lady said she thought it would stop working (but she also said she thought it wouldn’t work with my current tariff!).
I'm currently on V3, having changed from V1 a couple of months early (no exit fee so you can change any time)
Can't see why it should affect your IHD at all - sure : mine doesn't show correct costs either since the meter only stores one tariff rate, but the actual kWh usage is correct.
Thanks geoffers. That’s good to know. Strange that eon say otherwise though- perhaps they’re just trying to cover themselves in case customers complain of the wrong tariff rate being displayed?
Thanks geoffers. That’s good to know. Strange that eon say otherwise though- perhaps they’re just trying to cover themselves in case customers complain of the wrong tariff rate being displayed?
Lots of people (including EOn themselves) mix up the IHD & the smart meter itself, thinking the IHD IS the smart meter, so this could be their way of saying that the IHD won't work with single tariff rate meters for Drive V3 - not showing your costs properly.
Though why they think there would be a difference between V1 & V3 is inexplicable
As with every diverse community, there is always a mixture of opinions, knowledge as well as understanding - that’s what makes it such a great place to be! To make sure everyone gets the most out of our Community and feels good doing it, we’ve created some values below on how to be an awesome, positive member. So, take a read and then go for it!
We love having you all here in the Community and really hope you find some great advice and help from our other amazing members. As a community team, our main role here is keeping things ticking over, everyone safe and getting involved in some great conversations! We know many of you will have specific queries about your accounts and we want to keep your personal details safe so please don't post them here.
• Saying thanks goes a long way
• The community is a public website, so be careful
• Be kind, respectful and supportive
• It's a family-friendly community
• If you’re in a specific section or discussion, try to stay on topic
• One post is normally enough
• Be cool, don’t spam
We want to ensure that the community is safe and fair for everyone…
We all work hard to ensure everyone feels respected and supported while using the community, and keep that positive energy flowing. If a member or group is disrupting your experience without a genuine reason, you can report this to the community team quickly and easily by clicking the 3 dots on the post. Don’t worry about a thing, we’ll take it from there. If you get a message from the team about your behaviour, please try to work with us, as all we want to do is make this a positive place for everyone. In order to this, we have to uphold these Community Values and the Community Team has the final say.
The full Community Values can be viewed here
If you agree, please click the 'I agree' checkbox and press the 'Complete Registration' button below. If you would like to cancel the registration, click here to return to the Community homepage.
Although the administrators and moderators of E.ON Next Community will attempt to keep all objectionable messages off this site, it is impossible for us to review all messages. All messages express the views of the author, and neither the owners of E.ON Next Community, nor vBulletin Solutions Inc. (developers of vBulletin) will be held responsible for the content of any message.
By agreeing to these rules, you warrant that you will not post any messages that are obscene, vulgar,sexually-oriented, hateful, threatening, or otherwise violative of any laws.
The owners of E.ON Next Community reserve the right to remove, edit, move or close any content item for any reason.
