I want to change my energy provider and apply for EON Next Pledge Tracker. I gave my address, annual electricity and gas usage and finally my bank details. However, when I press the final Confirm button I get the following in red letters ''The electricity quote of £1,155.19 is not between our validation window of £1,237.66 and £1,247.62 There is a similar sentence regarding gas''. The application is blocked.
There was no part of the application form that required financial figures. What is wrong?
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