Thank you, you have been extremely helpful, albeit I don't understand much of the terminology.
I will have to take this up with Eon in the hope that they will look at the case rather than just keep reeating - "Your meter shows this reading!" which is what I am getting so far.
The argument is that if the meter shows a reading then it has recorded energy use. My big concern it that it might not be taking into account the amount of solar generated. If it's not capable of net metering, i.e. subtracting export from import, then the meter is likely not doing the job properly.
Just out of curiosity, what is the other meter for? Is that a single phase meter?
I know of various installations (I've worked with several!) where one single phase supply is used in a factory for 'domestic' supply like lights and power in offices and a separate three phase supply is used for the 'big ticket stuff' like process heating or heavy duty machinery. I'm interested to know why you seem to have a two meter, or two supply setup.
Don't shoot me, I'm only the piano player. I DON'T work for or on behalf of EON.Next, but am willing to try and help if I can. Not on mains gas, mobile network or mains drainage. House heated almost entirely by baby dragons.
Do you think an engineer visit (from EON) will be of any use in sorting this. They have asked for the £12,500, but I have asked for a meter assessment.
This will be £100, which will be worth it if I can show that the usage is not accurate?
Do you think an engineer visit (from EON) will be of any use in sorting this. They have asked for the £12,500, but I have asked for a meter assessment.
This will be £100, which will be worth it if I can show that the usage is not accurate?
Has anyone experience of this previously?
Many Thanks
I'd be inclined to ask for a meter upgrade to smart metering.
Firstly, the meters will be swapped to newer devices that will correctly handle the issue of export which will allow you to set up a SEG account for your export.
Secondly I'd check that the two meters are indeed both fed from the same supply cable and are independent of each other. It may be that the single phase meter is actually a sub-meter powered by one of the phases from the 3 phase meter and that it's just used to measure the usage to the holiday cottage. Do you have two separate MPAN numbers on your account (one for each meter) and pay two lots of standing charges?
As with every diverse community, there is always a mixture of opinions, knowledge as well as understanding - that’s what makes it such a great place to be! To make sure everyone gets the most out of our Community and feels good doing it, we’ve created some values below on how to be an awesome, positive member. So, take a read and then go for it!
We love having you all here in the Community and really hope you find some great advice and help from our other amazing members. As a community team, our main role here is keeping things ticking over, everyone safe and getting involved in some great conversations! We know many of you will have specific queries about your accounts and we want to keep your personal details safe so please don't post them here.
• Saying thanks goes a long way
• The community is a public website, so be careful
• Be kind, respectful and supportive
• It's a family-friendly community
• If you’re in a specific section or discussion, try to stay on topic
• One post is normally enough
• Be cool, don’t spam
We want to ensure that the community is safe and fair for everyone…
We all work hard to ensure everyone feels respected and supported while using the community, and keep that positive energy flowing. If a member or group is disrupting your experience without a genuine reason, you can report this to the community team quickly and easily by clicking the 3 dots on the post. Don’t worry about a thing, we’ll take it from there. If you get a message from the team about your behaviour, please try to work with us, as all we want to do is make this a positive place for everyone. In order to this, we have to uphold these Community Values and the Community Team has the final say.
The full Community Values can be viewed here
If you agree, please click the 'I agree' checkbox and press the 'Complete Registration' button below. If you would like to cancel the registration, click here to return to the Community homepage.
Although the administrators and moderators of E.ON Next Community will attempt to keep all objectionable messages off this site, it is impossible for us to review all messages. All messages express the views of the author, and neither the owners of E.ON Next Community, nor vBulletin Solutions Inc. (developers of vBulletin) will be held responsible for the content of any message.
By agreeing to these rules, you warrant that you will not post any messages that are obscene, vulgar,sexually-oriented, hateful, threatening, or otherwise violative of any laws.
The owners of E.ON Next Community reserve the right to remove, edit, move or close any content item for any reason.
