I am paying a variable amount by direct debit monthly. I would like to occassionally top up with cash at the post office. Last time I took a printed out statement with me, they could not find a barcode to scan so that I could do this. Do I have to specifically request barcodes from you like the smart pay meter customers, to enable me to pay at the post office?
Barcode on Statement
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- direct debit
- top up barcode
- variable direct debit
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Best Answer
Level 921 Week AgoBest Answer@dan53
Do you have credit meters or Pay As You Go? If they are standard credit meters, you cannot top up at a Post Office.
What you can do is make an additional payment online in your account or on the E.On Next app.
The fact you have a direct debit in place implies they are credit meters as you wouldn't usually have any direct debit arrangement on Pay As You Go.Don't shoot me, I'm only the piano player. I DON'T work for or on behalf of EON.Next, but am willing to try and help if I can. Not on mains gas, mobile network or mains drainage. House heated almost entirely by baby dragons.
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