I have just had a quick look into your account and I can see you have been automatically charged two early exit fees of £75 per fuel, however these exit fees would only apply if you're changing suppliers not changing products with us.
These exit fees will be removed from your account and credited back to you in about 5 working days.
So if anyone else runs into the same issue contact e-on straight away
Hello @Adrieanne, glad to see this was all corrected for you, the Next Loyalty Fixed V4 indeed doesn't have any internal exit fees. If there's ever anything else please pop back, don't be a stranger 😁
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