There is no time to waste. over 4000 units a month; 133 kWh/day; on average 1 kWh every 11 minutes... By watching your meter for about 5 minutes you should see whether or not it goes up by a few tenths. Go back to it at after work time every night this week at about the same time. If you are using about 4kWh/day and not about 133kWh/day then buy a newspaper, photograph the meter, and do the same at least a day later. Those are timestamped evidence from which an estimate could be created, if one is needed.
"I've just double checked. Last reading on the meter in question was a smart reading which was on the 26/10/23 and was 16970. The reading i submitted today was taken on 24/11/23 and was 21125."
At least one of those might be wrong. To make sure that hi@eonnect.com look into it and possibly check meter reading procedures, rather than accidently putting through a massive overcharge, it might be useful to poke around with your internet banking "payments to people you've paid before" "direct debits" "manage". They'll squawk, but my October bill was less than 35 pounds; you should probably not be paying more than a thousand. Some smart meters have a lot more numbers showing than the relevant one from which your bill should be calculated. Not my subject, but do ask someone. For example, if you had read a big gas number and sent it off when you'd been asked for the other electric number. If that happened, then your electric bill could be recalculated to the next smartmeter electric read.
"I've just double checked. Last reading on the meter in question was a smart reading which was on the 26/10/23 and was 16970. The reading i submitted today was taken on 24/11/23 and was 21125."
At least one of those might be wrong. To make sure that hi@eonnect.com look into it and possibly check meter reading procedures, rather than accidently putting through a massive overcharge, it might be useful to poke around with your internet banking "payments to people you've paid before" "direct debits" "manage". They'll squawk, but my October bill was less than 35 pounds; you should probably not be paying more than a thousand. Some smart meters have a lot more numbers showing than the relevant one from which your bill should be calculated. Not my subject, but do ask someone. For example, if you had read a big gas number and sent it off when you'd been asked for the other electric number. If that happened, then your electric bill could be recalculated to the next smartmeter electric read.
