I am in the UK just north of London and had set my VPN too "London, England". But anyway why wouldn't people be allowed to pay their bill form France, Australia, etc?
Cannot Pay My Bill via the Interweb
- Tags for this Thread
- app payment issue
- paying online
- vpn issue
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Level 8612-11-23@DrMichael The blocking of VPNs may well be on going but please contact Customer Services. They will have much more information.
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Level 6013-11-23@DrMichael
What VPN are you using?
You might have better luck with a different VPN. And if that fails you might want to consider turning off your client just for the Eon Next transactions.
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Level 9113-11-23@DrMichael
As I don’t use this form of payment you’ll forgive the idiot question , do you pay by going into the Eon Next account to pay by a long card number or do you go to your bank account to initiate a faster bank payment? Can you do either or just the one method?Current Eon Next customer, ex EDF, Zog and Symbio. Don't think dual fuel saves money and don't like smart meters. Chronologically Gifted. If I offend let me know by private message, but I’ll continue to express my opinions nonetheless. -
Level 3413-11-23
@DrMichael - following on from the above.... I am assuming you're making your payments from a PC, and thus your payment issues are occurring on your home network (connected to the interweb via the VPN )
Can you not just use your mobile connected via 4G/5G, using your banking app and/or EOn account to make the payment? Avoiding your VPN completely, if it is that which is actually causing the problems. -
Level 217-11-23So I finally managed to login to my account but when I went to pay WorldPay had issues. This is getting more than a little ridiculous!
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