No energy usage showing in EON app

Level 90

WizzyWigg

07-11-23

Originally Posted by newmanl72

@WizzyWigg yes I have Bright which although missing some data at the moment from the last couple of days tends to populate in the end so I will stick with this until EON can sort things their end I guess.

Okay dokey. Will just add at the moment my Eon Next app is working fine on Android 11, even with my archaic smart meters which have a mind of their own 😉.

Last edited by WizzyWigg; 09-11-23 at 10:44. Reason: Grammar

Level 6

newmanl72

07-11-23

@WizzyWigg the whole smart meter area seems a complete minefield!

Level 90

WizzyWigg

07-11-23

Originally Posted by newmanl72

@WizzyWigg the whole smart meter area seems a complete minefield!

You are not wrong. 😉 Hence I stick to the old fashioned ways as do a lot of us 👴.

Level 38

geoffers

07-11-23

Originally Posted by geoffers

Unfortunately Bright isn't showing (for me) any recent info, but EOn is (with the 3 day lag - albeit with the wrong tariff rates)
Screenshot_2023-11-07-11-10-05-14_db6c14ec762e0b6c476f0d64a8005767.jpg

Just downloaded the data from Glowmarkt.com and the last entry was Thur 2-11-2023 @ 07:00 which is (understandably) the same as their Bright app shows

EOn's showing up to Sat 4th (which is the 3day delay)

Last edited by geoffers; 07-11-23 at 12:11.

Level 90

WizzyWigg

07-11-23

Originally Posted by geoffers

Just downloaded the data from Glowmarkt.com and the last entry was Thur 2-11-2023 @ 07:00 which is (understandably) the same as their Bright app shows

EOn's showing up to Sat 4th (which is the 3day delay)

Just looked at Bright. Shows all data from 07.30 2nd Nov till 10.00 this morning. Miracles do exist. Oh no probably famous last words. 😂

Level 92

retrotecchie

07-11-23

@WizzyWigg

All these apps (Eon, Bright, Hugo, etc.) all get their datasets from DCC. If they are all a bit laggy or delayed, or miss data for a few days and then catch up, we all know where the blame lies...

Don't shoot me, I'm only the piano player. I DON'T work for or on behalf of EON.Next, but am willing to try and help if I can. Not on mains gas, mobile network or mains drainage. House heated almost entirely by baby dragons.

Level 90

WizzyWigg

07-11-23

Originally Posted by retrotecchie

@WizzyWigg

All these apps (Eon, Bright, Hugo, etc.) all get their datasets from DCC. If they are all a bit laggy or delayed, or miss data for a few days and then catch up, we all know where the blame lies...

Couldn't have put it better myself. 😂

Level 38

geoffers

07-11-23

Originally Posted by geoffers

Just downloaded the data from Glowmarkt.com and the last entry was Thur 2-11-2023 @ 07:00 which is (understandably) the same as their Bright app shows

EOn's showing up to Sat 4th (which is the 3day delay)

I reckon Hildebrand/Bright have banned me 😂 - I sent in the ticket/bug report about the Bright app GMT calculation issue on the Wednesday evening and my data feed stopped the following morning 😲🤣

It's the second GMT/BST issue with the app I've reported, so they probably think I'm too troublesome 🤓

Level 90

WizzyWigg

07-11-23

Originally Posted by geoffers

I reckon Hildebrand/Bright have banned me 😂 - I sent in the ticket/bug report about the Bright app GMT calculation issue on the Wednesday evening and my data feed stopped the following morning 😲🤣

It's the second GMT/BST issue with the app I've reported, so they probably think I'm too troublesome 🤓

You said it 😂😂😂

Level 6

newmanl72

09-11-23

It is interesting that Bright continues to show data for me yet whenever I ask EON if they can pull a reading from my meter they say they cannot connect to it. I'm currently looking in to switching to an electric car at which point I would want to move to the Next Drive tariff but I'm nervous about them possibly then saying I can't as they can't connect to my meter! I assume they would get their data from the DCC for billing so hopefully I will be OK based on what I see in Bright.