@
Mailman
I’m assuming my DD is still in place but I am paying for what I use monthly - although even that is not very clear when I log into my account.
OK, this one is easy to answer.
Go to your home page after you have logged on. Look under the section My Bills '
You're Currently Paying'
I see this on mine
This confirms I am paying a
variable amount arising from different usage each month. If you now go to your 'Manage my payments' section, it will confirm (or not) if you have a direct debit set up to fund your energy account. Mine does because I arranged (via phone) for Eon Next to take a VDD (Variable Direct Debit) payment each month Debit.
You now need to be clear
what tariff you are currently on and it should be shown on the account summary page in the 'Tariff' section.
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Again this confirms that I am on the tariff I signed up for a few months ago (Next Loyalty Fixed). So I am on a
Fixed tariff product paying for my usage by
Variable Direct Debit payments (taken 17 days after the statement production).
Don't expect Eon Next to list all the tariffs available to you on this account summary page to consider unless you jump through the menu hoops where you can see all the tariffs potentially available to you ATM.
I know I can via:
Energy and Tariffs top menu ->
Our Tariffs ->
Scroll all the way down to Terms and Conditions. Just above this you will see 'Want to See what energy tariffs we have?'
either that or go directly via
this link