Has anyone here been contacted by Eon about the energy support scheme?
I’ve contacted Eon several times about this since it was launched at the beginning of October. I was advised to either wait for contact as there wasn’t anything showing in my account to state that I was entitled or meet the criteria.
Last year after falling ill and in and out of hospital, I signed up for the Priority Services Register as I was diagnosed with diabetes type 1 and gastroparesis. My medication is kept in the fridge. My weight had dropped to 34kg and I had an NJ feeding tube fitted for about 4 months. I’m still malnourished and underweight plus I’ve been unable to work due to vomiting and nausea each day and I’m in receipt of Universal Credit which Eon knows.
I feel as though I’m going round in circles trying to get the help I need as I’ve been told to wait, contact the government and today told to contact UC. All of this is causing me a lot of stress and anxiety as the temperature has dropped so much and I’m very cold but scared to put the heating on as I’m already struggling to pay the high direct debit each month and I do not want to increase my bill.
My next DD is on the 2nd November and I’m hoping this will have been sorted out before that date.
Is there anything else that I can do?
BW