I'm currently on OVO PAYG energy so don't have much idea of how Direct debits work especially when you chuck solar panels into the mix.
I spoke with EON today about getting they're EON solar panels + moving onto the 'Next Fixed 24m v2' DD plan (as they offer a £1000 discount on the system if you move onto they're tariff as well as have the panels done).
The advisor did not have any info on what I am about to ask (apparently I would need to speak to the tariff team and they are now closed for the evening).
Note - EON have quoted me £180.58 per month based on our usage of 6500kwh pa (this is our actual usage now and does not factor in the solar panels etc).
1. Am I safe to assume regardless of the time of year, we are generating solar energy so ALL of our bills should be less than £180.58 straight off the bat?
2. How will my 'fixed monthly DD' be affected by the solar panels, for example in the summer months when I am generating close to/or more than enough energy for my needs, will I automatically receive discounted energy bills to reflect this?
Also in the winter months we will also be generating energy, again will this be automatically discounted on the bills?
What I am hoping IS NOT the case, is a scenario where we pay £180.58 every month no matter what and are constantly in credit, and if this is the case how easy/fast is it to request a refund for the credit OR can we get EON to allocate the credit to the proceeding months (and if they do this do this still continue to take £180.58 every month regardless constantly putting you in a boomerang situation with your money?
I'm wondering if it makes more sense to re-run the quote and factor in the expected solar generation for the year (6268kwh) however this is probably not the way to do it and puts our usage at 232kwh and the DD at only £20.29 per month!
Sorry if I have confused anybody, I have explained this situation the best way I can!! ha ha
Thanks,
Derick