If I leave eon at the end of my current fixed deal do I automatically get a refund of any credit? Also I can't seem to find when I can leave with no penalty? Current fixed ends on 6th October, I seem to remember reading 45 days before the end but can't find it!
Credit refund
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Best Answer
Community Team26-09-23Best AnswerHey @LenCuff 👋
Did you manage to find the answer? 😊
As part of our Guaranteed standards of service we’ll refund you any credit left on your account within 10 days of us sending you your final bill, or a corrected final bill if it’s needed. More information here
Hope this might also help! 🌈
Let us know if you have any questions.Knowledge is power, community is strength, and positive attitude is everything 💜 -
Level 9103-09-23@LenCuff
You can switch within 49 days of the end of your fix. Just do an internet search to confirm.
When you leave, do not cancel your DD so that your refund goes straight to your bank. If you cancel it you will have to wait for a cheque to be issued .I'm an Eon Next dual fuel customer with no particular expertise but have some time on my hands that I am using to try and help out a bit.
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