IHD Tariff Update Request More Troublesome Than Normal

View Tag Cloud
  • meldrewreborn's Avatar
    Level 91
    @WizzyWigg

    Remember when you could upgrade your 80286, 80386, 80486? with a maths co processor so adding the 80287, 80387 and 80487 (although the latter was in fact a 80486 with co processor, which disabled the original 486.)
    Current Eon Next customer, ex EDF, Zog and Symbio. Don't think dual fuel saves money and don't like smart meters. Chronologically Gifted. If I offend let me know by private message, but I’ll continue to express my opinions nonetheless.
  • meldrewreborn's Avatar
    Level 91
    @WizzyWigg

    Remember when you could upgrade your 80286, 80386, 80486? with a maths co processor so adding the 80287, 80387 and 80487 (although the latter was in fact a 80486 with co processor, which disabled the original 486.)
  • retrotecchie's Avatar
    Level 92
    @meldrewreborn

    I've still got the original floppy disks from a 1994 version of Lotus Smartsuite featuring an early version of Lotus 123. Designed for Windows 3.11 for Workgroups! Which I still have on an old 'pooter somewhere. My Toshiba Tecra laptop out in the shed runs Windows 98 and still works just fine on a daily basis.

    My first Commodore Amiga 2000 had a 10Mb hard drive. The old MFM (pre-IDE) 5.25" drive on my 286 had a formidable 20Mb!

    My first 386 sported 100Mb!
    Don't shoot me, I'm only the piano player. I DON'T work for or on behalf of EON.Next, but am willing to try and help if I can. Not on mains gas, mobile network or mains drainage. House heated almost entirely by baby dragons.
  • WizzyWigg's Avatar
    Level 87
    @meldrewreborn

    Yep nowadays it's Excel. Certainly can remember the days you could upgrade processor. Now, it's when it needs upgrading you throw it away and get the latest model. No fun anymore. 😂
  • retrotecchie's Avatar
    Level 92
    @WizzyWigg

    Remember when you could upgrade your 80286, 80386, 80486? with a maths co processor so adding the 80287, 80387 and 80487 (although the latter was in fact a 80486 with co processor, which disabled the original 486.)

    My 386-33 had a 387 math coprocessor but that only ran at 25MHz as the supplier had shipped the wrong item. I could either do floating point a little faster with the co-pro but run the computer 'underclocked', or run it at full speed without the 387. I needed both from time to time, so the lid never had any screws in it and I'd literally have to un-socket the 387 regularly.

    We also had a couple of cheapy 486-SLC 25s at work. Internally 486 but with a low pin count chip and multiplexed busses so effectively it worked as a 386 as far as the rest of the hardware was concerned. It came originally with 4 x 1Mb 30 pin SIM modules. The next 'upgrade' was replacing the 1Mb SIMs with 4Mb SIMs, but they were around £100 a pop back then and you had to replace them in sets of four!

    I remember when I regularly built computers in the late 90s. The going rate for 72 pin SDRAM was £1 a megabyte!
    Last edited by retrotecchie; 17-08-23 at 16:50.
  • meldrewreborn's Avatar
    Level 91
    @retrotecchie

    I still build (well assemble!) my own computers and do hard drive upgrades for family and friends. But things move on and the latest monitor sockets on a recent dell refurbishment for a friend didn't match her VGA cable. So we need to keep learning - otherwise we are left behind.

    When i was working on a major change programme somebody came up with this riposte to those who were complaining

    "It is change that distinguishes life from death"
  • Ian413's Avatar
    Level 6
    I’ve gone into Friday mode. I’ve just put this on the public twitter /X page. I’m no further forward and am just being told that it takes a long time. But why?



    @EON_SE_en. So I’ve been communicating with Eon for a few weeks now re the fact that my meter has stopped communicating with you. My meter hasn’t been updated with the new tariff and the meter has stopped sending readings to EON. So I now have to give manual readings

    At first I was told it was an IHD problem but I have shown that this is not the case, the IHD and the meter both show the old tariff data and no readings have been taken since 7th July.

    I’m repeatedly told they are working on it. This has been the status for 2 weeks now, I am told though that it can take a long while to re-establish communication. I don’t understand this, what’s the cause of the delay? Do you need to grow something, are you waiting for an extreme spring tide, does it need to be sunny, or is it just that no one knows how to do it apart from the person that originally set it up who has now retired to Eastbourne. Could someone help me understand why this takes so long.
  • JoeSoap's Avatar
    Level 91
    @Ian413

    Sounds like we have the same problem. Meters and IHD have the same incorrect tariff rates and my meters have lost comms. No usage is showing in the Eom Next or Bright apps since 7 July.

    Stay tuned and maybe if mine ever gets fixed then there’s a precedent for you to follow. Conversely, please keep us posted here if you get a fix so that I can point the boffins in the direction of your account to see how it’s done.

    I keep an updated post of my trials and tribulations and that can be found in the link below…

    https://community.eonnext.com/thread...ll=1#post37193
    I'm an Eon Next dual fuel customer with no particular expertise but have some time on my hands that I am using to try and help out a bit.
  • JoeSoap's Avatar
    Level 91
    @Ian413

    I will tag @LeeDQ_EONNext to have a look at your posts… Edit - although I now see you have already been in touch by PM

    https://community.eonnext.com/threads/7173-IHD-Tariff-Update-Request-More-Troublesome-Than-Normal?p=37716&viewfull=1#post37716

    https://community.eonnext.com/thread...ll=1#post37724

    … as I’m told the issue of the smart meters not communicating since 7 July is very, very unlikely to be linked to the tariff update issue… apart from the fact that the tariffs cannot now be updated due to the loss of comms.

    My point here is that my smart meters could not be updated correctly before the loss of comms and that it was only during attempts to update the tariffs that comms was lost. Edit - you have now informed me that you requested a tariff update after loss of comms.

    I still suspect the two issues could be linked in my case but the boffins think not.

    It’s a bit if a mess.
    Last edited by JoeSoap; 19-08-23 at 07:56. Reason: Amended in view of further info received
  • Ian413's Avatar
    Level 6
    My tariff didn’t change until 23/7. So yes unrelated. I’m sticking with the mobile phone cell network being maintained