[MiniRocky]

Has anyone else experienced the issue of Eon Next switching Day & Night Readings & constantly having to get it rectified

[meldrewreborn]

@MiniRocky

Not personally, but occasionally it’s come up. Apparently there are no rules as to which register applies to the day and night rates.

[Anasa_EONNext]

Hello @MiniRocky Anasa here 👋 Welcome to the community! @meldrewreborn is correct it does crop up from time to time where the reads get what we called transposed reads.

I know that it can be frustrating having to keep getting in touch to rectify it. Your best bet would be to get hold of one of our Digi Energy Specialist who'll be able to look into your account for you and see why your reads keep getting transposed and a way forward so you don't have to keep worrying about your reads 😊