According to OFGEM's website EONNext must give you 30 days notice of any price changes.
New Rates and Standing Charges from 01 April
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Not heard anything yet.
According to OFGEM's website EONNext must give you 30 days notice of any price changes.
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I hear that unit rate is going down a bit and standing charge going up but my online account says the following, why?
and it wasn't a fixed term ending 1st April.
Tariffs
Electricity
Next Flex
Fixed term ends 01/04/2023
35.13 p/kWh 38.94 p/day(All rates inc. VAT)
Electricity
Next Flex
Starting on 01/04/2023
35.13 p/kWh 38.94 p/day(All rates inc. VAT)
Gas
Next Flex
Fixed term ends 01/04/2023
10.31 p/kWh 28.48 p/day(All rates inc. VAT)
Gas
Next Flex
Starting on 01/04/2023
10.31 p/kWh 28.48 p/day(All rates inc. VAT) -
@gbhxu
.....or contract changes which leave the customer significantly worse off. The changes this time leave me fractionally better off.
That information was also dated April 2011 and has since been superceeded.Last edited by retrotecchie; 24-03-23 at 14:31.
Don't shoot me, I'm only the piano player. I DON'T work for or on behalf of EON.Next, but am willing to try and help if I can. Not on mains gas, mobile network or mains drainage. House heated almost entirely by baby dragons. -
You want to just ignore that. The information on your app or the website is incorrect. Please refer to your email or latest Message to see the correct figures. My app says the same thing (no changes), but the PDF attached to my last message gives the correct figures.
Your 'fixed term' on Next Flex just refers to the Price Cap Period, is all.
This 'error' has been flagged for attention by the powers that be.Last edited by retrotecchie; 24-03-23 at 15:23.
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complain to OFGEM then!Current Eon Next customer, ex EDF, Zog and Symbio. Don't think dual fuel saves money and don't like smart meters. Chronologically Gifted. If I offend let me know by private message, but I’ll continue to express my opinions nonetheless. -
@meldrewreborn
I did complain to OFGEM back in September last year when my notice of being very much worse off was only 4 days. The person I spoke to on the phone told me there wasn't anything they could actually do about it. I could almost hear him shrug his shoulders down the phone.
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@retrotecchie
which is what I would have expected. If there was any concern @ OFGEM they would have acted by now. But it just shows again how useless and ineffective they are - not fit for purpose. -
The only reason the standing charge is going up, is because the price per unit is coming down. Got to keep that £3.5b profit going somehow. As for Ofgem, complete waste of time, a toothless organisation; only concerned about suppliers. Don't give a fig about consumers
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@Pete19612
the standing charge stems from the OFGEM price cap, only the unit prices are affected by the EPG.
so while the EPG has been at £2500 the standing charge levels have drifted per the price cap rates and the unit prices have adjusted to keep to the £2,500.
who has made £3.5 Bn? Not domestic energy suppliers that’s for sure. Generators and gas and oil producers yes, but they’re nothing to do with standing charges.Last edited by meldrewreborn; 26-03-23 at 00:27.