@WizzyWigg @PardSahota
Numbers from the spreadsheet are correct (as they should be).
Eon Next have got themselves in a real pickle over your account. Although the next reading 31st March has produced a -tive bill, the first BILL takes you to the date of 17th Feb when you changed tariff. The intial rogue 'final reading' of 34919 (where this has come from ???) has charged your electricity account @ at 28.195p/kWh exc VAT whereas the next - tive bill (generated by a reasonable reading) on 31st March has costed your units at the new lower figure of 24.174 p/kWh exc VAT. This should explain the large (and incorrect) discrepancy that is now thrown out as owing on your account.
Eon Next must therefore cancel all your bills generated since 17th Feb and issue the new electricity bills which should coincide with that kindly done by @WizzyWigg. 👍
Oh yes and compensation for you having to chase them to get it sorted out.
Numbers from the spreadsheet are correct (as they should be).
Eon Next have got themselves in a real pickle over your account. Although the next reading 31st March has produced a -tive bill, the first BILL takes you to the date of 17th Feb when you changed tariff. The intial rogue 'final reading' of 34919 (where this has come from ???) has charged your electricity account @ at 28.195p/kWh exc VAT whereas the next - tive bill (generated by a reasonable reading) on 31st March has costed your units at the new lower figure of 24.174 p/kWh exc VAT. This should explain the large (and incorrect) discrepancy that is now thrown out as owing on your account.
Eon Next must therefore cancel all your bills generated since 17th Feb and issue the new electricity bills which should coincide with that kindly done by @WizzyWigg. 👍
Oh yes and compensation for you having to chase them to get it sorted out.
